Hi I hope you can help I have a 2011 MacBook Pro with Outlook. The mac run out of battery. When re-charged and re-started all outlook folders and email have gone. I can't go back on the time machine as its in Australia and I am now in the UK for the next month. And the servers that I have the email on aren't organized into folders its just 200,000 random historical emails as well as a older historical email from an old work email that I no longer have access to their serve to reinstall. If you have any ideas please let me - I'd be very grateful.
All the best Miranda. I'm surprised that after more than a month, no one has responded to this! I have a new 15' MacBook Pro running Lion 10.7.1. I'm also running Outlook 2011. It has been working pretty well for me. But, tonight I updated my Lion software (3 new updates were loaded).
When it rebooted all of my Outlook files, folders, mail, distribution lists, contact lists, etc. So looks like there is a serious bug in Outlook 2011. Surely others have had this problem. It is really serious. I don't know how to restore the files using Time Machine. I have current backups of my system on Time Machine. I'm afraid that my only hope is to get them from Time Machine.
I recently imported all my files from my Windows 7 PC (several years of email files, folders, distribution lists, etc.) and the import was successful. I didn't like the way it imported the distribution lists, but they were there. Now, I've lost it all. It doesn't even have my msn.com account information.
I would like to suggest a quick solution to restore Mac Outlook 2011 data files with all other attributes. If your system is crashed that means your Outlook database file is corrupted and it will not let you access data in Mac Outlook. In this situation you should have to recover all the OLM data from database file.
Can someone tell me how to recover these files. Please, someone respond to my request as well as the one I'm replying to! When you have a hard crash, the system might put files into a hidden folder called 'lost+found'. Under the 'go' menu, select 'go to folder'. In that dialog, enter '/lost+found' (without the quotes). If there is a lost+found folder it will open, if not, you will get a 'folder not found' error.
We don't normally see reports of lost data after a battery lost power so not sure what is happening on your system. Normally, when data goes missing it's user error. Most likely you have accidentally moved your data. Hopefully, you have not deleted the file. If you have deleted the trash, it's gone. Outlook stores your data in this location: /Documents/Microsoft User Data/Office 2011 Identities/your identity If you move the Main Identity, Office 2011 Identities folder or Microsoft User Data folder to a different location, Outlook will create a new blank Identity. Another possible culprit is your anti-virus application.
Some versions identify a virus within the database and puts your database into quarantine. You will need to read the directions on how to release. To find your old database, search for 'Microsoft User Data' (without the quotes).
You can also search on 'Office 2011 Identities' or 'Main Identity'. The best place to get help with Microsoft Office is on Answers. Answers -Office for Mac Getting Started: Word: Excel: PPT: Outlook: Entourage. Thanks Dianeoforegon! The information you posted lead me to the location of the Outlook 2011 identity file.
I was able to go into Time Machine and replace the data folder with one a few days before I had the problem. I did have to let the system rebuild the database, which was automatic and when it had rebuilt the database, my Outlook was back on line.
I think I caused the problem. I had imported a.pst file from my windows 7 based computer running Outlook 2007. It worked fine. I moved some folders from the 'Outlook PST' folder organization to the mail folders I'd set up under Outlook 2011 on the MacBookPro.
I've read that you can't do that and that moving things around can cause system problems. Thanks again for your valuable information. Hi I hope you can help I have a 2011 MacBook Pro with Outlook.
The mac run out of battery. When re-charged and re-started all outlook folders and email have gone. I can't go back on the time machine as its in Australia and I am now in the UK for the next month. And the servers that I have the email on aren't organized into folders its just 200,000 random historical emails as well as a older historical email from an old work email that I no longer have access to their serve to reinstall. If you have any ideas please let me - I'd be very grateful.
All the best Miranda. Emails lost after export Lost all my emails after export procedure. Here's the steps i used for exporting my emails from Outlook Mac: 1. File- Export 2. Selected 'Outlook for Mac Data file (.olm)', 'Items of the following types'. (all types of files were selected) 3.
Selected 'No, do not delete items' 4. Save exported file As 'filename.olm' After the export was completed, my emails in the outlook was ALL deleted, even though i specifically selected not to.
Greatly appreciate if someone can advise how to retrieve my deleted emails? Folders gone in outlook I just had similar problem - folders gone.
In fact the folder pane itself was gone and none of the pane manipulation menu options helped get it back. But I stumbled onto a trivial solution for what turned out to be the original trivial problem. Unnoticed by me, an inadvertent swipe on the trackpad must have selected and dragged the right-hand edge of the folder pane to the left edge of the Outlook window and it was completely gone - I couldn't get it back until I carefully placed the cursor on the left edge of the Outlook window, clicked and dragged to the right - the folder pane appeared again. Happily I didn't have to start mucking around with Identities.
![2011 2011](http://www.cumc.columbia.edu/it/howto/email/img/maconcomputerlist.jpg)
This same thing happened to me. I lost my emails moving from Outlook 2004 to 2011, and after days of re-importing a subset of them from a POP folder, I went to back them up using EXPORT. However, after the Export, all my emails were gone. I think I found them in my Main Identity but cannot get them back into Outlook. I tried using Time Machine to go back to before I did the Export, but all this did was create another Identity.
I tried Importing them back from the.olm file, but this just created an Archived folder of a subset of my email folders and only one email in each folder. Lost all my emails after export procedure. Here's the steps i used for exporting my emails from Outlook Mac: 1. File- Export 2.
Selected 'Outlook for Mac Data file (.olm)', 'Items of the following types'. (all types of files were selected) 3.
Selected 'No, do not delete items' 4. Save exported file As 'filename.olm' After the export was completed, my emails in the outlook was ALL deleted, even though i specifically selected not to.
Greatly appreciate if someone can advise how to retrieve my deleted emails? Same problem over here Over here the same problem. Didn't use the Macbook for a few days and when i opened Outlook i dis see all the personal folders (Calles Personal PST) but everything was empty. I did found the database, i did found the folders that belong to it, all in the right place. But they weren't accessible.
I tried the Database rebuilder but i got error -18000. Is there any solution??? The files seem allright, the folder size (approx 7 Gb) seems correct etc. It's my archive and i desperately need access to it. Hope to read a solution over here. (excuses for my language errors, english is not my native language) Kind regards, Maarten.
The process is very simple:. on your Windows PC and restart Outlook. Run 'Export Messages' menu command to export your Outlook folders as MBOX files. Outlook 2010 or newer: Click on the small triangle under the MessageSave button, select 'Apple Mac Export - Export Messages'. Outlook 2007 or older: Click on the 'Tools - MessageSave - Apple Mac Export - Export Messages' menu command.
Copy the MBOX files over to the Mac. Import the MBOX files into your Mac mail client ( Apple Mail, Outlook for Mac or Entourage ).
Note: MessageSave also supports and in addition to migrating messages. To import an MBOX file into Apple Mail:. Copy the.mbox file to your Mac. A USB flash drive or an external hard drive is probably the easiest way to do that. Open Apple Mail.
Invoke 'File-Import Mailboxes' menu command. Check the 'Files in mbox format' option and click 'Continue'.
Select your MBOX files in the next window and click 'Continue'. You are done.
if you would like to see the entire process in action. To import an MBOX file into Entourage:. Copy the.mbox file to your Mac. A USB flash drive or an external hard drive is probably the easiest way to do that.
Open Entourage. Simply drag and drop the mbox file(s) onto the Entourage Inbox (in the Entourage folder list). After that, you should see a small triangle to the left of the Inbox. Click on it to display the newly imported folder(s). Note: If you have a large number of messages, Entourage might take a bit of time processing your MBOX file.
You are done. if you would like to see the entire process in action.
To import an MBOX file into Outlook 2011 for Mac:. Copy the.mbox file to your Mac. A USB flash drive or an external hard drive is probably the easiest way to do that. On your Mac, in Outlook 2011, select 'Outlook 2011 - File - Import' menu command.
![Mac Mac](/uploads/1/2/5/6/125629640/452215592.png)
Select 'Contacts or messages from a Text file' option. Click on 'Continue' (Right arrow button). Select 'Import messages from an MBOX-format text file'. Click on 'Continue' (Right arrow button).
Select the MBOX file(s) you'd like to import. (If you are unable to select MBOX files because they are greyed out, please see the next section). Click on 'Import' button. Click on 'Finish' button. You will find the imported mailboxes under 'ON MY COMPUTER'. (Note: If 'ON MY COMPUTER' section is in collapsed mode, click on the triangle next to it to expand it). If you see that MBOX files are greyed out in the 'Import Mail' window (Step 7 above).
to the Mac. Double-click to unzip it. Double-click on the unzipped file 'mbfr'. If you receive an error while launching mbfr, please follow steps in the 'How to open an app from a unidentified developer and exempt it from Gatekeeper' section of. If the error indicates that the 'app is damaged and can't be opened. You should move it to the Trash', then follow these steps.
Open Apple menu - System Preferences - Security and Privacy - General tab. Gatekeeper options are found under the header 'Allow applications downloaded from:'. Set the 'Gatekeeper' option to 'Anywhere'. Once the import is done, be sure to restore the Gatekeeper option to the original value. Point it to the folder where your MBOX files are located. After that restart Outlook, and you should be able to select MBOX files in the 'Import Mail' window. Additional important notes about importing email.
MBOX format is supported only when using MessageSave with Outlook 2002 or newer. MessageSave only exports email messages, contacts and calendar from Windows Outlook. It does not export from Outlook 2011 for Mac.
Import into Outlook 2011 for Mac is supported. To import an mbox file into Entourage, simply drag and drop it onto one of the folders in the Entourage folder list. Be sure to drop it into a local (On My Computer) folder, as opposed to a folder on a server. (You will be able to move it later). Apple Mail and Entourage might have trouble importing very large mbox files (over 3000 messages). If you hit this issue, try splitting your large Outlook folder into smaller folders with fewer than 3000 messages each. This is a Mail and Entourage issue, not MessageSave.
Apple Mail (and Thunderbird) have issues importing mbox files with very long names, or with certain characters, such as #, in the file name. If you see errors, try renaming your mbox file. We have tested MessageSave on folders with tens of thousands of messages - it worked without a hitch. However, exporting large folders might take a bit of time. Also, the evaluation version is limited to processing 50 messages at a time. Be assured that the full version does not have this limit. When you try to import the mbox file(s) into Apple Mail, the import dialog may display the mbox files as grayed out.
Simply click 'Choose' and Apple Mail will import the files. In some cases, when you import a large MBOX file into Apple Mail, then look in the Imported folder, you would see only headers and no message bodies. This happens while the imported messages are still being processed. And if you try to open or move them during that time, import might abort.
Please restart your mail application, import messages again and leave the machine as is for about 30 minutes. After that you should see the messages.
Then you should see your messages fully imported. Apple computers are becoming more and more popular. You see the silver MacBooks everywhere.
Apple's ad campaigns seem to be working very well as more and more people are switching from Windows computers to Macs. With that, they often have a need to bring their mail over to the new platform. Outlook is the most popular email client for Windows. MessageSave makes it very easy to export your Outlook email and import it into a Mac mail client, such as Apple Mail, Entourage, etc. MessageSave will work with any Outlook email account (PST or Exchange). MessageSave preserves attachments, sender email addresses, message timestamps, multiple languages. And see for yourself how easy it is.
MessageSave supports and in addition to migrating messages. Did you find this tip useful? Microsoft, Outlook and the Office logo are trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. Apple, Mac, Macintosh and Apple logo are trademarks or registered trademarks of Apple Inc. In the United States and/or other countries.